Platform Engineering & Developer Experience | I take platform teams out of the ticket queue | Internal developer platform, golden paths, CI/CD | Regulated finance · Dallas-Fort Worth Metroplex
I owned the internal platform and paved path that twelve product teams at Fidelity shipped on: the associate-facing system of record under wealth and brokerage, serving four business units. Teams self-served their environments and capabilities instead of filing tickets against my team, because a platform earns its adoption or it becomes a help desk.